In the course of my CCIE studies, I’ve found the “Gatekeeper Address Resolution on ARQ” chart extremely useful.
Having a good understanding of the call-flow displayed the chart is key to understanding the debug gatekeeper main 10 and how the gatekeeper logically looks through configured parameters to decide how a call will be routed.

The chart (shown below) should be available in the CCIE Voice Lab exam. It can be found on Page 10-40 (pg 350 figure 10-14) in the CCM 4.1 SRND, which we’ve been told would be available in the lab.





Now back to the Hop-off Tech Prefix.
While there are many ways to route calls on a gatekeeper, we may need to use the Hop-off Tech-prefix configuration scenario in the lab if we’re specifically asked to do that, or if we’re instructed not to use the following:

 – Tech prefix
 – Default gw-type-prefix
 – E.164 Aliases (including Alias Static commands for CCM numbers)
 – Zone Prefix

Looking at the chart, we’ll need to match Step 1. Though it’s typically used to route calls to Remote Zones via a Location Request (LRQ), the gatekeeper can also generate an ACF at this stage if the Hop-off points to a Local Zone.

There isn’t much configuration needed to get this working; however, for your configuration to “stay working“, you would need to “hardcode” the signalling port used by your GK-Controlled Trunk (on Call Manager) to always use port 1720 as its Gateway Signalling Port.
This is quite important because CCM dynamically assigns port numbers for gateway signalling and for RAS.
These ports are set to 1720 and 1719 respectively on the gatekeeper by default.

If you don’t do this and the proctor resets your Trunks before grading (or maybe he/she even reboots the CCM box), then you’re screwed big-time 🙂

You can verify the Signalling and RAS ports CCM registered with on the gatekeeper with the show gatekeeper endpoints command:

GK-RTR#sh gatekeeper endpoints
CallSignalAddr  Port  RASSignalAddr   Port  Zone Name         Type    Flags
————— —– ————— —– ———         —-    —–    2789    4318  gk-zone1          VOIP-GW
    H323-ID: CCM_GKCT_1
    Voice Capacity Max.=  Avail.=  Current.= 0   1720   57634 gk-zone1          VOIP-GW
    H323-ID: CME_Trunk
    Voice Capacity Max.=  Avail.=  Current.= 0
Total number of active registrations = 2

As shown above, CME registers with 1720 by default, but CCM registers with 2789.
If CCM_GKCT trunk is reset, the port number would change to something totally different.
To configure CCM to use the port 1720 (signalling port) for a particular gatekeeper-controlled trunk through the CCM Service Parameters:

Navigate to the CCM Service Parameters and do a search for 1720. You’ll find the section under Clusterwide Parameters (Device – H323).
Change the name from None to the name of your trunk. In my case, my trunk is called CCM_GKCT.
Once this is done, you’ll notice that the port number for your CCM trunk would now be 1720 after you reset it.



We would now need to type in 3 commands to cater for the prefixes in HQ, BR1 and BR2.
 zone local gk-zone1
 gw-type-prefix 2* hopoff gk-zone1 gw ipaddr 1720
 gw-type-prefix 3* hopoff gk-zone1 gw ipaddr 1720
 gw-type-prefix 4* hopoff gk-zone1 gw ipaddr 1720
 no shutdown


Depending on whether we’ve been instructed to provide redundancy, we may need to include the secondary call-processing engine in the command for HQ and BR1 prefixes.
I’ve only got one call-manager running in my home lab, but here’s how you’ll configure it with two call-managers (assuming your second call-manager IP Address is

 gw-type-prefix 2* hopoff gk-zone1 gw ipaddr 1720 gw ipaddr 1720
 gw-type-prefix 3* hopoff gk-zone1 gw ipaddr 1720 gw ipaddr 1720


You can verify your configuration by using the show gatekeeper gw-type-prefix command (or by making calls ;-))


GK-RTR(config-gk)#do sh gatekeeper gw-type-prefix                         
Prefix: 2*    (Hopoff zone gk-zone1)
  Statically-configured gateways (not necessarily currently registered):
  Zone gk-zone1 master gateway list: CCM_GKCT_1

Prefix: 3*    (Hopoff zone gk-zone1)
  Statically-configured gateways (not necessarily currently registered):
  Zone gk-zone1 master gateway list: CCM_GKCT_1

Prefix: 4*    (Hopoff zone gk-zone1)
  Statically-configured gateways (not necessarily currently registered):
  Zone gk-zone1 master gateway list: CME_Trunk


PS: I’ve assumed your CME side has the following configuration:

dial-peer voice 1000 voip
 destination-pattern [23]…$
 session target ras
 incoming called-number .


Now, that’s a long post!!!!!



  1. nwachonky says:

    hello ayo,

    this is tony, nice writeup the only voice that i know now is my voice( as long as i can talk i have passed my voice)lol.

    long time, i have completed my ccnp now and now moving to my ccip, hope to here from you again. you can mail me man

    • skybaba says:

      Hey Bro!!

      Thanks for dropping by my blog.
      Great to hear you’re progressing with your certs man!!


  2. After reading through the article, I feel that I need more info. Can you share some resources please?

  3. Sergio says:

    Thanks for this information.
    It helped me. I hope got my number soon. Regards, Sergio.

  4. Mijanur Rahman says:

    nice information…

  5. Mijanur Rahman says:

    yea found a cisco document with such informations with some informations, but liked your one as it’s so much consolidated 🙂
    what’s your yahoo/gmail sir? i’m also practicing for CCIE-V and might need to discuss with you on some cases….

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